Order information and history
Administrators can see detailed information and history of orders within
Marielle
How to manage delivery address options
If you want to manage which delivery address options should
About Service Accounts
If you’re an admin and have a need for
Import of employee and device data
If you are an admin user in Velory, you can
Find the IMEI number on your phone
Learn where you can find the IMEI number on your device.
About Find My iPhone
The "Find My iPhone" function is linked to an activation
How do I contact support?
Do you have questions, concerns or problems that you need
Terminate a financial agreement prematurely
In this article, we explain how to proceed to terminate a lease in advance.
About one-off deductions
If employees choose products that exceed their assigned budget, they can choose to pay the excess amount with a one-off deduction on their salary. In this article, we explain how to do it.
About monthly payments
Get an overview of the monthly salary deduction per employee or for the entire company. This article describes where in Velory you will find the feature and how to use it.
Add an employee
In this article, you get to know how to invite your employees in three different ways- Via import, manually or via email.
Add a package
In this article, you will get an overview of how you can configure startup packages that are tailored to you and your employees.
Add budget to an employee
Learn how to add and assign a budget to an employee.
About Velory
Velory helps you automate the purchase, lifecycle management and support of your company's hardware and software.
About Trade-in
Get an overview of how you can trade-in old hardware and make money from it via the trade-in service.
Register hardware
To get a good overview of what hardware you have in the company, both administrators and employees can register devices in Velory.
About salary deductions
How does it work when an employee uses salary deductions to place an order? And how does it work in terms of taxation? This article explains how it all works.
Insurance for financed products
Insurance is a requirement for all leased hardware with a residual value. In this article, we present the insurance alternatives that currently exist in Velory.
Försäkringar för leasade produkter
Försäkring är vanligtvis ett krav från finansbolaget vid köp av
How attestation works
This article explains how product request attestation works, and how you assign either Employees, Locations or the Company as Attestation Manager.
Assign Authorized signatories
This article explains how you assign someone the right as an Authorized signatory.
About financing
In this article, you will learn how leasing works and what applies when it comes to residual value at the end of the leasing period.
Order new hardware as an employee
Learn how you can order new hardware as an employee.
Monthly cost
An overview of monthly costs and how they relate to leasing and what the impact of different leasing periods is.
Estimate value of units
When you add a device to Velory, a value is